Charity Insurance | Social Enterprises | Voluntary Organisations | Community Groups

Typical Risks

  • Public and Employers Liability Insurance is a must for any Voluntary Action Group
  • Many Voluntary Action Groups will be involved in discharging professional services such as HR advice, accounts support or bid writing services – For these groups, robust Professional Indemnity Insurance is very important
  • We are able to support VA / CVS groups not just with expert help on their own insurances but by providing resources for their members too.  Feedback on our training courses is always strong.

Voluntary Action Groups

Voluntary Action Group Insurance – VA Groups and Councils for Voluntary Service aim to provide help, advice, training and support to their local third sector groups.

At Ladbrook, we work with a large number of such groups, advising them on their own insurances and in some instances, providing useful resources for their member groups too.  We provide independent broking advice working with 40 different insurers.

While the aims of each Voluntary Action Group might be similar, often the services provided differ.  Some provide HR, bid writing or accountancy support for which professional indemnity insurance is a must.  Others provide training and events for their members and nearly all act as a facilities manager.

We would be delighted to talk to any VA / CVS group about how our experience of providing insurance for voluntary action groups can be of value to you.


Marie Hallowes

Operations Director

I have been involved in insuring CVS and VA groups for over 15 years and would be delighted to show how this experience could add value to your insurance broking services

Marie Hallowes, Operations Director

Customer Reviews

Ladbrook have provided us with an excellent standard of service now for several years and have always worked hard and gone the extra mile to ensure we ascertain quality coverage at good value. This has been absolutely invaluable to us as a social enterprise, and the voluntary and community sector is well served by those few companies like Ladbrook who really understand our area of work.

Jay, SilenceBreaker Media

As a small charity, excellent service is very important to us when choosing the right insurance policy for our organisation. Ladbrook Insurance have always been very helpful when guiding us with regard to the best insurance policy.  We have used them as our broker now for three years and will continue to do so.  Their staff always give us the best of attention at all times.

Chloe Palmer, Director, Trent Rivers Trust

After several disappointing experiences with other brokers I found Ladbrook Insurance to be a breath of fresh air! Any queries I have had regarding my policy have been answered quickly and without any hassle.  The customer service is excellent. They have an extensive knowledge of their insurers and found me an excellent policy.  Thank you!

Samantha, Pass on Preloved Items

Voluntary Action Group Insurance

At Ladbrook we understand the pressures a VA Group faces.  Increasing demands for services delivered locally means that memebrs of VA / CVS groups are under increasing pressure.  Yet, at the same time, cuts to local authority and other funding sources have meant that VA / CVS groups have had to work extremely hard to provide the invaluable support locally.

For many community groups, their local Voluntary Action Group is the source of much of the professional advice that they need.  Whether they wand to network, get advice on their structure, support around their governance, accountancy, HR or bid writing – VA’s around the country are providing incredible support for local groups that want to make a difference in their community.

At Ladbrook we have provided voluntary action group insurance for a wide range of organisations across the UK.  Our advice will cover the Public and Employers Liability essential for each group but we will conduct a full review of the risks your group faces, paying particular attention to the Professional Indemnity requirements and then use our access to leading charity insurance products to source competitive cover that gives your group peace of mind.

In addition, we have deepened our relationship with a number of VA and CVS groups to support them with a range of activities.  We have produced materials that have been of use for groups, sponsored events, provided training sessions on risk management or elements of insurance and generally engaged in any useful way required.

We would be delighted to hear from your CVS / VA group.