Charity Insurance | Social Enterprises | Voluntary Organisations | Community Groups

Typical Risks

  • Public and Employers Liability Insurance is a must for any Voluntary Action Group
  • Many Voluntary Action Groups will be involved in discharging professional services such as HR advice, accounts support or bid writing services – For these groups, robust Professional Indemnity Insurance is very important
  • We are able to support VA / CVS groups not just with expert help on their own insurances but by providing resources for their members too.  Feedback on our training courses is always strong.

Voluntary Action Groups

Voluntary Action Group Insurance – VA Groups and Councils for Voluntary Service aim to provide help, advice, training and support to their local third sector groups.

At Ladbrook, we work with a large number of such groups, advising them on their own insurances and in some instances, providing useful resources for their member groups too.  We provide independent broking advice working with 40 different insurers.

While the aims of each Voluntary Action Group might be similar, often the services provided differ.  Some provide HR, bid writing or accountancy support for which professional indemnity insurance is a must.  Others provide training and events for their members and nearly all act as a facilities manager.

We would be delighted to talk to any VA / CVS group about how our experience of providing insurance for voluntary action groups can be of value to you.


Marie Hallowes

Operations Director

I have been involved in insuring CVS and VA groups for over 15 years and would be delighted to show how this experience could add value to your insurance broking services

Marie Hallowes, Operations Director

Customer Reviews

After several disappointing experiences with other brokers I found Ladbrook Insurance to be a breath of fresh air! Any queries I have had regarding my policy have been answered quickly and without any hassle.  The customer service is excellent. They have an extensive knowledge of their insurers and found me an excellent policy.  Thank you!

Samantha, Pass on Preloved Items

First class service from an agent who went above and beyond to source the perfect insurance for our charity, FASD Aware Northern Ireland.  Nothing was to much bother and someone was always on hand to answer any questions.  Thank you so much for all your help and for your kind and friendly service

Alison McNamara, FASD Aware NI

When we asked Ladbrook for a quote we had been looking for insurance cover for a month already with no luck.  As soon as we got in touch with Shelley and Tim we knew that they understood our sector better than anyone else. We felt that Ladbrook was genuinely interested to understand our work and to make sure that we had the right level of cover.  They also offered to review other insurance covers we had.  They worked on a very tight deadline and just before Christmas to secure cover for Micro Rainbow International.  It is the first time that we feel that our insurers actually care about protecting MRI’s important work for the community.  I am confident that this is the beginning of a long partnership.

Sebastian Rocco, Micro Rainbow International

Voluntary Action Group Insurance

At Ladbrook we understand the pressures a VA Group faces.  Increasing demands for services delivered locally means that memebrs of VA / CVS groups are under increasing pressure.  Yet, at the same time, cuts to local authority and other funding sources have meant that VA / CVS groups have had to work extremely hard to provide the invaluable support locally.

For many community groups, their local Voluntary Action Group is the source of much of the professional advice that they need.  Whether they wand to network, get advice on their structure, support around their governance, accountancy, HR or bid writing – VA’s around the country are providing incredible support for local groups that want to make a difference in their community.

At Ladbrook we have provided voluntary action group insurance for a wide range of organisations across the UK.  Our advice will cover the Public and Employers Liability essential for each group but we will conduct a full review of the risks your group faces, paying particular attention to the Professional Indemnity requirements and then use our access to leading charity insurance products to source competitive cover that gives your group peace of mind.

In addition, we have deepened our relationship with a number of VA and CVS groups to support them with a range of activities.  We have produced materials that have been of use for groups, sponsored events, provided training sessions on risk management or elements of insurance and generally engaged in any useful way required.

We would be delighted to hear from your CVS / VA group.